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FAQ

Entry Requirements
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Our venue will continue to ensure we are meeting or exceeding the latest guidelines from local government and public health officials as regulations continue to evolve. Please be sure to check the specific event page for the latest entry requirement details ahead of arriving to the venue for your show. Ticket purchasers will also receive direct emails with important information leading up to the show. Please note that requirements and venue protocols (such as masking, testing and vaccination) are subject to change, so be sure to check back closer to your event date for the latest information.

What is your bag policy?
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The following bag policy is in place: Bags up to 12” x 6” x 12” are allowed in the venue. All bags will be searched prior to entry. Bags that are not clear will be subject to additional search.

Lost and Found
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If you lose an item at an event, please visit our Lost and Found website to view found items. Don’t see your item? You can also file a claim or check in with the box office at 951-779-9800 during business hours (Wednesday - Friday, 12pm - 4pm).

When is your Box Office open?
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Our Box Office is open Wednesday - Friday from 12pm-4pm.

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